AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Unauthorised Bill | #289542

Vodacom
Unauthorised Bill

I had contract with Vodacom since 1998. I changed the contract to topup 315 because I want to limit my calls but to my suprise I discovered that they have opened it with out consulting me. I managed to pay the previous months amounts which are more that R1000 a month. When I quiried the matter with Vodacom Accounts they said I must pay the amountas owing which unfortunately I do not have. Their debit orders returned unpaid from the bank because I did not have that money and that is denting my name.

They even blocked my phone without cunsulting me.

Since this contract with them is more that 15 years I would like them to open my phone as I had important messages and calls that are directed through this number and I cannot receive them now.

Thanking you in advance

SFM XINTOLO

Date:

Company: Vodacom

Country: South Africa   City: National

Category: Telecommunications

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