I recently upgraded, I waited a few months before I could, weighed up my options then finally decided on one. Little did I know my data usage was on, so to my bemusement my bill went up to R1020. I approached a Vodashop nearby and they explained and assisted me. This morning, to my shock, I see the ...
I received an sms from Vodacom stating that I am due for an upgrade on my contract, so I went to your Vodacom 4U store in Clearwater mall, and after waiting 30min in a que I was told the sms must have been sent in error, as i can only upgrade on the 1st November 2013. I then went back on the 1st ...
I have phoned Vodacom 082111 five times starting 13 November 2013 to help me to log into my account, because now suddenly it does not accept my password. I have received a number S3-T613L-LNAW7 from them and I have spoken to team leaders without success. I do believe the people working does not ...
Good day I would like all to know about this ridiculous company called Vodacom about two months ago i phoned the customer care line to sort out my account which was to high while phoning in the guy cant remember the name asked me security questions which he said i failed because VODACOM never ...
Lucretia at Beacon Bay Vodacom restored my faith in the company! Her speedy service was excellent and she kept me up to date at every step of my application. I was ready to write off Vodacom and move over to another service provider however I am now more than happy to be with Vodacom thanks to her. ...
Three issues unresolved: 1. Late delivery of device 2. Incompetent people sending the wrong sim card 3. Inconvenience of not having a device for approx 3 weeks now 4. After receiving device from Vodaworld, it is still not working 5. numerous tweets and no-one from Vodacom comes back to me. They ...