I have logged a service request with Vodacom on the 8th of December 2013 and since to date I haven't received any feedback from them. I bought my 1 GIG data bundle that is on special and my account was double debited (139 X 2). Every time I contact them they say my query is pending. I'm very ...
I have 3 Data lines in devices. Vodacom can for nearly a year not resolve the issue surrounding Promo data balances not being showed on app's or their online portal. The call centre can also not always see promo balances. Don't tell me the only way to see promo data balances is to insert my sim's ...
I am absolutely appalled at the srevice that we as business account holders receive from the business department at vodacom. You cant get any information out of them its ridiculous. Businesses need this info to compile reports and faliure to provide this info has big consequences. All you are ever ...
Been a Vodacom Customer for many years now. I took my first contract with Vodacom as I was using BlackBerry Touch 2 years ago & I was happy when I recently upgraded on the 19th August 2013. I upgraded with a SAMSUNG GALAXY S4 (I9500) WHITE & on the very same date I did call Vodacom Customer ...
I dropped my phone off at The Vodacom Cresta Repairs Branch after the screen had just gone blank, before I called I enquired what could be done and I was informed that I would need to pay R2000 before they even assessed the phone. My phone was handed over to a consultant who informed me that they ...
I canceled my contract more than two months ahead of my contract expiry, received a email from Vodacom that I will be contacted in 24 hours, 3 and a half weeks later I get phoned and then they want to upgrade. Since then I have had 4 such calls to upgrade. Now I still get billed, I raised a ...