I was due for an upgrade on my MTN contract and wanted to get the HTC One. MTN could not help me get one at the time, but Vodacom could, which I was delighted about. I was of course happy to open a Vodacom account, but since I still had 4 months to see out my MTN contract, I was not able to port my ...
I have been running around for the past few days trying to get a phone replaced that I bought last week. The replacement was approved within 24 hrs yet I am told that I have to wait until the store manager is alerted as to how much Vodacom will pay him or something to that effect. I have been given ...
Vodacom is the beep-bank of cellular providers!!! Telling a customer the average waiting time is 11 minutes is very unethical if you know for a fact that is not the case. After an hour and a half I have left after not being served; in fact, I do not even yet know if you have stock of the device I ...
Vodacom imposed a contract on me two years ago. Well, i let is slip and handed the phone to my child. Months after the contract ended they are still debiting my acccount. I called in to cancel the contract only to find out that they have renewed the contract for another 24 months without my consent ...
I went to move contracts from a smart s to a smart m and got a new sim card and paid for that new number to be changed to my old one. Now the are charging me for 2 contracts and says I have 2 numbers but the number they changed to my old one has no activity on it coz it does not exist!!! They cut ...
I ordered a phone from vodacom online on 26 Nov 2013. My delivery details were swopped with someone elses and I did not receive the package. Because the process was so long, I cancelled the contract on 2 Dec and I've been struggling ever since. I am trying to open a contract in the store but they ...