I bought a Sony Experia on contract and within a few months the phone's light started going dimmer until the screen display could not be seen anymore after a month or so. i took it in for repairs and now the repair centre says the phone has liquid damage which I DISPUTE. on 12 December, after i ...
I am at my wits end with this company... over the last 6 months I have been trying unsuccessfully to get them to stop and reverse the dual bill charge on my account. All they seem interested in is ripping us customers off. I only receive my bill via email and have confirmed this with their call ...
Vodacom Walmer Park, bad service, a sales consultant switched off my BIS, without me instructing her to do so, I simply asked a question about BIS, but it was switched off, it was part of my contract and now I'm being billed for 2 BIS services, I get told I must wait for the sales consultant who ...
My phone got lost and the insurance approved replacement. My original phone was a BB Bold 9900 and had BIS meaning all my Internet excess and so forth was covered by the BIS. Ms Rihanna was the lady that assisted me on the 30 Nov 2013 to replace the lost phone, I chose a BB Z10. I was issued with ...
I called in vodacom to query my debit order, the consultant that picked up had so much attitude. She kept saying oh my gosh font you understand. Is that the way vodacom trains their staff? When I told her how she should speak sje argued with me... vodacom im ur client for the passed 10 years never ...
Vodacom must be the worst at customer service! I have now been waiting for more than 10 days for delivery of my IPhone 5S. If it is not the fact that I have to talk to 5 different people during one phone call, to try and locate my device, I have to phone them everyday to check on progress. We are ...