Yet again things need to go through HelloPeter for Vodacom to do what they preach they do and should be doing. As automated as Vodacom is or should be, I cancelled my 3 contracts and paid the premature fee as is the obligation but since then relentless debit orders keep going off and no one reading ...
I took a reduced subscription to my topup contract on renewal last year. I have seen tha my additional airtime spend is quite significant and that I can get a better handset on a Smart contract! Upgrade date is only in May 2014 and I want to change now. You cant. what? Migrating? They say I should ...
I am a 74 year old lady. I was given a gift voucher of R1500.00 when i upgraded my contract in October 2012. I kept the voucher until i wanted to buy a new television towards early November 2013. On the 6th of November I went to shop at Game and rendered the voucher as payment which was declined ...
My aftrekorder gaan op die laaste dag van die maand af. Dit het nou op 28 Nov afgegaan en ek het nog nie geld oorbetaal in my rek. nie. Dit het dus nie deurgegaan nie en ek is deur Vodacom ingelig dat my rek. agterstallig is. Ek moes by Standerd bank betaal en kon eers op 7 Des. My vrou kon vir 'n ...
I did a upgrade via the call centre. I received the quote, but no password. I contacted the call centre but they could not provide or tell me what the password is. I than asked for a copy, unprotected, but was just put through to the front of the q. Guess Vodacom want to sell me something, but dont ...
My phone (Blackberry) has only now gone out of warranty and has already been sent away on more than 5 separate occasions, I've had the battery replaced 3 times and the phone replaced. After numerous complaints that the phone has been a dud since day one I can not get someone to either cancel my ...