Although I have been a long-standing client of Vodacom regarding mobile communications, Internet and e-mail services, I have been experiencing a rising escalation in intercepted and undelivered e-mails intended for established fiends and regularly used e-mail addresses. Apparently, according to one ...
I signed up for a new contract with Vodacom on Thursday 19 December 2013. I requested that my MTN number be ported to Vodacom, and I was assured that this would not be a problem. Except I was not made aware that the process started with me calling MTN to arrange this, I was led to believe that it ...
I have been a customer of Vodacom for more than 10 years. I travel abroad many times per year and on occasion my account reach substantial amounts - in the past up to 40, 000 Rand in a month. I am considered a Platinum customer due to the turnover on my account and I have never not-paid or paid ...
Upgraded account to Red Advantage 22Nov 2013. New 16g IphoneS sent to me. Sales staff misinformed me about the memory of the phone. Requested the Iphone to be collected and replaced with a 32 gig Iphone 5S - to date no collection has been made. Original sms service request number 26.11.13 ...
Spoke to Ikarram Abraham on the 19 December 2013 regardin the deduction that Vodacom did to my account. They deducted R2, 204.36 from my account & our initial agreement was R515 but now why deduct sooo much from my account. Still awaiting feedback & it shows vodacom doesnt value their us as ...
I logged a complaint with Hello peter regarding an outragous bill received for data usage in ONE day on my account. On the day the complaint was logged, I got an SMS and a repsonse via Hello peter. A. NO REFERENCE NUMBER ACCOMPANIED THE COMPLAINT B. IT'S THE END OF THE MONTH AND I STILL HAVEN'T HAD ...