I have been using Vodacom for the past 2 years and I have recently just upgraded my contract with them hoping that they will have better service for their high paying contract customers. Over the past 24 months I will receive an sms that my data is finished and out of bundle charges are now going ...
A upgrade was done on my contract on 6 November 2013. Many follow ups were done, phone calls made regularly and e-mails send to Mr Sam Moloi without any response. No acknowledgement that emails or communication were received. The call centre promised to call back with a answer in 5 to 7 days but I ...
VODACOM MAT & MAY WATER DAMAGE... I bought a blackberry torch white in December last year 2013, Two moths are ago it started giving me problems when charging and I thought it was a charger but wasn't sure, the phone eventually switched off while on use and never switched on again and it wasn't ...
I BOOKED MY PHONE IN FOR REPAIRS AT VODAWORLD. THERE WAS NO COMMUNICATION FROM VODACOM ABOUT THE PROGRESS OF THE REPAIRS. I PHONED A WEEK LATER TO MAKE AN ENQUIRY AND I WAS INFORMED THAT THE PHONE WAS READY THE DAY AFTER I BOOKED IT IN. THEY KEPT THE PHONE FOR WEEK WITHOUT INFORMING ME THAT IT WAS ...
Logged a complaint 5 weeks ago, received one phone call promising heaven and earth. 5 Weeks later issue still persists. How long can it take to fix? ...
I have been promised an SD Card as my free gift from the mall@reds branch on the 1st of December 2013. According to the rep they didn't have stock of the item and made a note to phone me as soon as possible. After naively asking if they will phone me I accepted the reps promise. It is now nearly a ...