I approached Vodacom in November to cancel my contract on the basis that I was being offered a better deal from Cell C. On hearing this the cancellation department offered me a promotional 1 gig per month. It has been 2 months and I have not received this offer. Furthermore they are charging me ...
Bought brand new Blackberry and phone faulty. Vodacom acknowledged fault. Dealer refuse to exchange claiming no responsibility. Accepted money. and delivered damaged/ faulty goods. ...
Got a new iPhone on contract 1 December. When I wanted to put call limit on a few days later I was told that the account has already used R1200 in data. The contract I signed has 700meg data per month. Only when I called was I told that I am still on a Blackberry contract and will be till 1 ...
With reference to my 'HelloPeter' complaint that I lodged on 19 December 2013 which was headed 'SAMSUNG S4 SENT IN FOR REPAIRS FOR THE 4TH TIME', I still have not received my phone back. I tried to call the call centre 0821944 a number of times and is always disconnected. I am furious, I have ...
I have had a contract with Vodacom for probably 15-17 years. In that time I have missed one debit order (which I phoned and advised them about) and which I then paid double as promised. That was in October. My upgrade was due on 13/12/2013. I went in today to upgrade and was advised, quite loudly ...
I went in for a upgrade to vodacom cresta mall on 24th decemberv 2013 as i was due for an upgrade. The consultant assisted me and gave me the samsung S4 on a smart s contract. I was told that my contract would only kick in from the 1st of January 2014.I then purchased 100mb of data as she said this ...