I have handed my phone in for repairs to these problems 4 times: Job numbers & Dates: 1. 7/10/2013 - 8 2. 14/10/2013 - 3 3. 22/10/2013 - 7 4. 10/12/2013 - 1 (This time the phone was escalated for replacement, but only got the broken phone back.) *THE PROBLEM IS STILL NOT FIXED!!! * On the last ...
I had logged a query on the 1st of December 2013 to enquire on how my phone was charged with a certain number of data and where the additional data had come from as whenever I checked my balances via *111#, it showed me a lesser amount of what the call centre agent would pick up. I had followed up ...
After the way you treated my wife with regards to her profile and bad admin from Vodacom s side - after being a client for 9 years, I have made a final decision not to take out 30 new business contracts with Vodacom as well (for business) and my wife will give notice for her contract as well ...
Renewed contract with iPhone 5S. Returned it after 2 days due to rattling noise - a factory fault as per apple website. Was informed that there was a mandatory 5 day wait to assess the handset. Handed it in on 20/12. Was advised that they would try and resolve before Xmas day. Had heard nothing by ...
Na jare n gebruiker van BlackBerry fone en n klient van Vodacom het ek my kontrak hernu die 13-07-2013 waar ek n nuwe BlackBerry 9900 in ontvangs geneem het. Die 03-10-2013 het foon foutief geraak, dit is ingeneem na Vodacom Repairs Somerset West, die 06-10-2013. Dit is aan my gestel dat dit nie ...
I have been experiencing internet problems for months now. I reported it to customer care, they phoned me, emailed me, and said I need a booster. I received free gigabytes but could not use them because of the internet. How long am I still going to wait for this booster? ...