I upgrade my vodacom contact in aug (which i now regret) I got a samsung s4. my screen has cracked and I want to take it in to get it repaired. I have called vodacom customer call centre from my cell 4 times and got put through to all diff departments finally someone told me i could go in to any ...
I have a 3g contract with vodacom. As I use it I constantly check to see if I have data left. On 28/12/2013 13:11 I checked and saw that I still have 305 MB carry over data left so I stopped using the 3G card and removed it from my modem. This morning when I try and use it I get messages from ...
So, after my first report on 24 Dec 13 I received call from some guy at Vodacom who promised to help with my new phone and get it sorted out. And like everyone else, previously spoken to, he said it was another departments issue. He promised to get it sorted and would call me either on 26 Dec or at ...
Since October 2013 I have been on the line with Vodacom customer care / complaints but as it is today I have received no joy. My fiance has been billed R 30 000 for data usage which is highly impossible for a person who was born before technology to use so much data in a period of a month and a ...
My second complaint in 2 days. I have purchased 2 data bundles for my 2 tablets, 1gig and 2 gig respectively, using my banking app. It has cleared at the bank and I have recieved confirmation sms' from both the bank and vodacom confirming that the purchase was made. Yet here we are... the bundles ...
While on holiday, I went through a lot of pain to get two Vodacom data contracts for my iPads. I complained and was assisted beyond what I expected! I selected Vodacom as I always had good 3G at home. While still on holiday, I was very pleased with the performance. Got back home and I am extremely ...