I upgraded my contract earlier this week and they did not have micro Sim's, so they told me to go buy one from different place and bring it back so they could Rica it, got there today, so suddenly they can't Rica a Sim not bought in-store! ...
My contract for my weekender everyday ended and I was migrated to a u choose smart s. The migration was suppose to happen on 01/01/2014. Instead they migrated me on 31/12/2013 which left me with the inability to use my phone until the 1st of January. On top of that they removed 200mb data which was ...
To whom it may concern I noted an unauthorised top up contract on my existing Vodacom account and queried the same with call ref: 323954564 and service request ref: S3-T9-A6G-G6VW. Spoke to Phulisile Sibeko at Contract Dept. on 082 111. To date I have not received any feedback regarding the above ...
I wanted to cancel my contract but vodacom pursued me not to cancel by giving me 500mb mahala and I agreed to continue with my contract. This was one of the worst decisions I have ever nade. After weeks on the phone to customer care, a visit to the Century City store and numerous emails for the ...
I am due for an upgrade on the 10th January 2014 this coming Friday. I took the liberty last Thursday to mail both the Kenilworth and Howard Centre Vodacom Stores to enquire as to what I qualify for on my Upgrade on Top Up 400. No reply was received at all and after visiting the Howard Centre shop ...
I can't believe my luck, After posting a complaint in November 2013 about the poor service I have received from vodacom for being billed a ridiculous amount for mobile data when my account was meant to be capped, and subsequently settling the amount (after months of fighting), my details have YET ...