Hi I took out a vodacom contract through autopaige forsburg in johannesburg almost a year ago, However within the 1st couple months my bill was more for what was agreed i queried it at forsdburg autopaige and they phoned to sort it out, However the past 2 months i have been overcharged AGAIN and ...
My account for December (invoice) November (usage) was extremely high as to my normal monthly usage and as this is my company cell phone I monitor it very closely, I went on-line to check my itemised billing and came across smses that was sent over a 3 day period to 40014 @ R17.54 coming to a total ...
I like in a suburb of Edenvale not far from the OR Thambo freeway. What I'd love to understand is why I can barely make a phonecall or, oft-times, even send an SMS. if I lived in the middle of nowhere, I could understand the lack of coverage but this is a fairly heavily populated area with a LOT of ...
I called the Vodacom call centre in the middle of November to downgrade my contract package and jumped through all the necessary hoops to ensure that on 01/01/2014 I was downgraded to Smart M from XL. Call centre agent confirmed the downgrade would happen but when I checked on 02/01/2014 the change ...
I applied for a contract on a Blackberry 9720 which was on offer for R149.00 per month on the 18th December 2013.This was rejected and the reason given was "No transact internal errors detail found" They then gave a list of what I can do, all being "Top up" or Prepaid. I already ...
Since the 30/12/2013 my vodacom mobile app doesn't work, when you call the call centre they send you from one number to the next and no one wants to help you out or can help you out, so why have a call centre. I can only log into the online system, but I cant edit my details, so why have the ...