Tks Abdul for the sms you sent me. I still have a complaint and a concern and the fact that I have not been called via phone as per this huge complaint. You state that you have done thorough investigation and it was confirmed that the data in question was indeed used and the billed amounts are true ...
My Blackberry does not allow me to cancel or load blackberry 10 service. its been going on for months now and i keep calling the call centre and no resolution. its been eating up my airtime, i think i spend more money on my phone than anything else. please rectify and re-imburse me ...
I have called the after sales department a million times already trying to sort out their mistake, they had debited me for something i don't have and not utilizing. i have been trying to get my money back since September last year to date and its still not sorted out. i had requested to speak to a ...
Took out a contract on 8 Dec 2011 for a laptop & 500MB with Vodacom. The consultant explained to me that I will be paying the laptop unit off over a period of 24 months & 500MB data over 36 months. Total montly payment R499.00. The 24 months on the laptop expired 8 Dec 2013 & the full ...
And here we go again Vodacom!!! My line has a limit on! EVERY single time the limit has been reached the line was soft blocked. BUT now for my December invoice the DATA USAGE has exceeded with almost R500!!! How is this possible? Customer Care says its because of usage! I am so tired of you people!! ...
I cancelled my contract with Vodacom in November 2013 after my contract was updgraded without my consent. I just realised that they are still billing. on the statement received 03/01/2014 Invoice NOMFUNDO MNOTHISI NZUZA B599605256 798770081. I mean really! This is against the law. Firstly It was ...