Got roped into a "competition" for a free cellphone and a month airtime, was "Randomly chosen", no mention of any contracts, no allowance of any debit orders to come off my account, laid a complaint almost 5 months ago, EC-ZHAZ-3UQK78 - after realizing money has been coming off ...
I did an upgrade in December, changing my contract from a top up 500 to the new smart s plan, which would change my billing from R500 rand a month to R299. This has not occurred, I called on the 4th of January to be told that I am still on a top up 500, which of course means that Vodacom will be ...
I booked my blackberry in for repairs on 16 December 2013. 2 weeks later I called to follow up and I was told that due to the festive season there's been a delay with repairs and at that stage no one could tell me what was wrong with the phone. A week later, I called again to follow up and was told ...
I wrote a report last week Monday abt data just vanishing and waited for a response after getting the standard copy and paste response abt a consultant calling me, which didn't happen until I wrote a response that I had received no call. A rather condescending Munier (excuse spelling if incorrect) ...
1. handed Samsung S4 in for replacement of battery ONLY. 2. SPECIFICALLY asked if there was a risk for loss of information and assured there was none 3. I did not hand the phone in for REPAIRS: and given the undertaking given by (I think) Lorraine, did not regard myself at risk. 4. Signed a form ...
I need URGENT assistance on my account. On the 24.06.2013 I made arrangements to pay R 389.00 going forward. Vodacom can pull up my phone calls to hear this. Secondly, when a client is making payments to them they NO LEGAL RIGHTS to hand the client over. I was handed over on the 30/11/2013. During ...