My contract was coming up for upgrade and I called through to vodacom give them the 30 day notice for cancellation. I was then told that my contract was upgraded already. After explaining that it was not me that had upgraded I was advised that i needed to get an affidavid from the poilce station ...
I APPLIED FOR A CONTRACT PHONE ON FRIDAY ONLY TO FIND OUT THAT THEY HAVE LOADED THE AIRTIME AND THE BIS IN THE INCORRECT NUMBER AND THE MATTER IS NOT YET FIXED, I CALLED THEM IN THE MORNING AND I WAS TOLD THAT I SHOULD BE GRATEFULL BECAUSE I HAVE A PHONE, WHAT DO I DO WITH THE PHONE WITHOUT AIRTIME ...
I was looking to upgrade to the Sony Xperia (TM) Z on smart S have been trying since Friday and tried using on line smart-com (that said I must retry in 3 months ){my contract expires then} . I want to upgrade and stay a Vodacom customer but it has been so frustrating that if I cant upgrade I will ...
I upgraded to an Apple Iphone5 last year, whereby my contract was supposedly changed to an IPHONE TALK 240. After receiving extortionate bills I went into a customer care centre to investigate the unreasonable costs my upgrade had accumulated, only to find Vodacom had not changed my contract and ...
Good day, I would love to let you know about the excellent service I received from one of your employees at the Knysna Mall Vodashop. Hendri (?) was SO helpful with my upgrade while I was in Knysna on holiday due to my phone that broke. I walked out of the shop with my new phone with everything on ...
On 27 Dec13 got a msg on my cell saying there is a request for sim swap which i did not respond as it was23:59. in the morning 28 dec my phone was not working and is asked my neighbor to use his phone to call Vodacom and i was told the number has been swapped and i must get a new sim card to call ...