My Ipad with No: 0716104270 and Account No: I2983831 was hard locked yesterday the 14/01/2013 because of non payment of R629 - Today the 15/01/2013 I paid the amount of R629 and phoned 082 155 about 30min ago for my Ipad to be switched back on. To my surprise and to the agent working in vodacom ...
Normally I would not lodge a complaint, but I am so fed up with the increasingly bad service of Vodacom that I decided to resort to hellopeter. The last incident was when I saw that my data Cap was depleted, as I have formatted my whole computer with updates having to be rerun. I purchased ...
I wanted to upgrade my mobile contract to an iPhone, but none of the Vodacom outlets had stock.By sheer luck, I discovered that the Vodashop in Balfour Park had one. They agreed to hold one till the afternoon. I went into the store and received the most amazing service from Broderick. He explained ...
We bought a Blackberry Torch at Vodacom in Centurion mall (phone nr. 1) in October 2012. After 2 days the touch schreen did not work. We returned the phone. With in a weeks time they gave me a new Blackberry torch phone. (phone nr.2) From the first day the phone's scrollbar scrolled on its own i ...
With regards to my last post on the my pathetic experience with Vodacom and my cell number being put onto someone else's details, this to date, has not been rectified. In fact the situation just gets worse... I was told last Thursday that this would be corrected and I would go onto pre-paid for ...
Relating to my previous post. This individually owned store which I believe is not Vodacom itself but a franchise purchased by HiCell. The feedback received was not adequate and the previous complaint was not handled in a customer service orientated way. They were not willing to listen to any of my ...