3 issues here: 1) On the 18th of December 2012 I requested the three recorded phone calls made TO my old cellphone number be sent to me, I have had read receipts from all the leagal departments without a single response from any of them. 2) On the 27th November 2012 i spoke to Cathy from Burnard ...
My 2 year data contract came to an end some months ago. I was contacted by someone from Vodacom and advised of the fact that my contract had expired and was offered a new contract for double the data at a much cheaper rate. I accepted and had to stand and listen to a lot of absolute jabber before ...
On Making a phone call this afternoon 15/01/2013 my call was suddenly disconnected without any notification and I then recieved an sms stating that my "Line is soft locked." As it stands I have kept monthly debit orders and payments completely up to date and this statement comes as a ...
Where is my statement please? Why can you still not automate it and send it via my email? It is not rocket science. I have asked for this about 6 times already!!! Every time I am promised it has been fixed. This is the most useless service I have ever seen! You should be ashamed!! ...
As a client of Vodacom who have had an account at Vodacom for many, many years now. I am deeply disappointed. I have had a talk 500 account for a few years now. My account is linked to my husband's account, which is also a talk 500. I had to upgrade March 2012, but only upgraded November 2012, ...
Touch screen malfunctioned for 3rd time in a year. Sent it to repair centre at The Bridge where manager was supposed to motivate replacement of handset. Handset was once again repaired and returned to the branch. Manager advised me to phone 0831944 and operator referred me back to branch for ...