I called 082155 on 16 Jan around 10:30am and had a very frustrating 26 minute call in order to increase my spend limit and buy a once off data bundle. I was in the queue for 6 minutes before connecting to an agent (no call back option) but I know these things happen. The frustrating part was that ...
I wish to complain about the pathetic service of Vodacom. I am so disgusted to be part of such a company as a customer, that just gives endless problems receiving and sending sms's and cellular reception in general. Last week Saturday I was at Cresta Shopping Centre and could not receive please ...
This weekend past I contacted Vodacom on their 'contact us' web page. I asked if they will be getting the HTC ONE S any time soon. According to internet reports in 2012 they were getting it. Vodacom's response: NOTHING So Vodacom, I notice that you answer in this forum... Will Vodacom be getting ...
I am paying for a contract, which is on my friend's name. Vodacom has insane price plans. OUR line got blocked because of, what I believe is unnecessary or unknow charges. I have the Smart Standard 229 contract and the number that it is on got blocked even before I could use majority of the stuff. ...
Good day - I am trying for over week to resort a problem I have with vodamail!!! I have been speaking to a number of consultants in the call centre - NOT RECEIVING one answer that is the same from these consultants!!! This morning I have been holding for 79 minutes already - NO ASSISTANCE! I have ...
I upgraded to a special advertised by Vodacom - I phoned in and order the upgrade/phone with wireless charger as advertised. When I received my phone - no wireless charger was there. I had to phone 8 times. Everytime with a different excuse - "only while stock last" only 1st 1000 ...