I ordered a new phone which they did not have in stock begging December 2012. After freq check ups, they called me last week to let me know the phone has arrived. Within a hour, they phoned again, and said the phone has been given away to a new customer who walked in. They said they would order ...
Hi I'm staying in Secunda and Vodacom's signal problems went from bad to worse. At the moment we cant make phone calls. The other day I had to phone my wife more than 10 times and eventually when she answered she couldn't even hear me. When I make phone calls its as if the person on the other side ...
I got an new contract from them on the 31st of December, the Sim was faulty and after trying to resolve this for a couple of days (they could not do a Sim swop because the debit order did not go off - but they could provide me with a faulty Sim from the beginning), I returned the phone etc and ...
I want to know how can a supplier charge an additional cost of R100 for a debit order that has not been paid. Firstly the account was paid up to date and then no correspondence received to say there is still an amount outstanding and they cut the phone off. When I called the customer service center ...
I UPGRADED MY CELLPHONE CONTRACT WITH REWARDSCO IN JULY 2012. I AGREED TO PAY AN AMOUNT IF R184 PER MONTH FOR MY BB9320. I NOTICED IN MY SECOND BILLING AUGUST THAT R243 WAS DEBITED SO I PHONED VODACOM AND BOUNCED BACK FROM SALES TO ACCOUNTS TO CUSTOMER SERVICES WITH NO JOY. I CALLED AGAIN IN ...
I went to Vodacom Craighall on 30 November to transfer ownership of my Vodacom contract as I need it to be in my name. I had all my paperwork in order and Grace assisted me. I was told I would get a phone call that day or soon after. I went away in December and got back 5 January and I had still ...