In October of 2011 I bought myself a brand new Blackberry 3G Curve phone, only to have the track pad stop working properly 4 month later! Now it was still under warranty, so I took it in to Vodacom to have it looked at. only to be told that it could take up to 10 days to 2 weeks to be fixed (if it ...
My wife received a cell phone bill from Vodacom for the amount of R90637.70 (Yes it's not an typing error!) Ninety Thousand rand! R87000 was billed on one single day. We went to Mauritius from 20 Des -29Des2012.We were very aware that phone calls are very expensive abroad. We specifically did not ...
I am in the very middle of the Greater Cape Town area (Observatory), yet I have *no reception at all* most of the time, resulting in endless frustration. A faulty website, broken promises of network upgrades and worse coverage than I have had in the middle of the Karoo... it is probably time for a ...
Vodacom locked my phone as I had apparently reached my credit limit. Didn't even know I had one! However I contacted the call centre and was duly told that they would increase it so I could have a phone that could actually call people. They gave me a turnaround time of 24hrs to 3 days. Surprise ...
I upgraded my Everyday off-peak contract and while the consultant was completing the upgrade I saw that Vodacom had a special on the phone I was upgrading to. I went back the next day to find out whether I could change my package (to the special) and told that it was possible. They would do it the ...
I had purchased a Samsung Galaxy at Durban airport on the Sunday, when I got back to Middelburg I went to Vodashop to request a sim swop. The Vodacom server was down and was therefore registered the Monday morning. I went back to Vodashop and I was told to leave the phone off for 24hrs as it was ...