We have complained to Vodacom for the past six months that the signal in our neighbourhood is terrible. It literally is impossible to use the cell phone in our house. We have been to a Vodashop three times to request a booster and no-one has ever responded. It has now got to the point that we ...
I had a sim swap done recently after my card malfunctioned, within 6 days of the swap my phone was soft locked due to the maximum amount being reached. After a shocking bill of over R6000 being rung up on data charges i obviosly made some calls to vodacom to enquire. Their responce after 1 day was ...
I have had one of these Topup R 135 (amongst others) contracts for 2 years now and seeing as I keep losing money every month I decided to rather cancel the contract and then I can use maybe R 70 or so a month. When I cancelled the contract I was assured that my current R 735 airtime credit would ...
I visited Vodacom Springs Branch to enquire if they had a car charger for the new IPhone5. The assistant at the reception desk handed me the unit and it said that it was compatible with the IPhone 5. I paid the R299 for the unit and returned back to my office 5 minutes away from the store. When I ...
Cannot Access my data balance for over 3 months on the Vodacom portal or Vodacom app on my ipad and I have not gotten a resolution from Vodacom. I keep getting 'No bundle information available". Apparently Vodacom IT Department says I have to switch off my device and on again, but that has ...
I took my phone into the repair centre at sandton city, advising that i was unable to upgrade the software on my phone and that the wifi was not working. i was assured that once the software upgrade was done wifi would work. i left there confident in the ability of the people there that when i got ...