Email to Hicell / Vodacom H/O - STILL NO REPLY FROM THEM!!! only a reply from customer services. BIS has been sorted out however... I have done an upgrade Sunday at the Eastrand Mall Galleria branch to a Nokia Lumia 625 and took it back on Wednesday 29 Jan, to exchange for another phone as it is ...
My Vodacom contract (Smart S - business) includes 75min airtime, 200mb data and 200mb blackberry text data that i'm supposed to receive each month. I received everything for the first two (Dec & Jan) months but did not receive my 200mb blackberry text data for February. I contacted the customer ...
Wanted to cancel my contract after 24months as cell c was offering a better price. Then they asked if I would stay if they offered me a iPhone 5c on smart s with extra 100mins for free and extra 1gig of data for free (175min, 1, 2gig data). Of course I said yes and got the order number, tracking ...
I entered into a My Gig 10 contract with Vodacom at end Nov 2013 - 10 Gig Data pm (plus 10 gigs free from midnight to 6 am) for R499.00 pm and another R9.50 pm for an additional sim card on the account. On 2 Jan 2014 a R583.48 debit order went off against my bank account. I phoned Customer Care on ...
I have two pay.- as-you go SIM cards which have originally been RICAed in my (or my wife's) name. I bought them as pay as you go data cards to use if and when I run out of data at any given time. I don't use them often, but like to have them as back ups in case of emergency. I needed to use them ...
I am due to upgrade on 18 February 2014. During this time I will be out of town and have requested if I can upgrade earlier as it is already the 5th. I was told by this department on the 5th of February at around 17:30 no because I don't qualify for all three requirements. I only qualify for 2 out ...