I have been living in the same house for 18 years and since last year we have very bad or no reception. We are in the direct marketing business and rely on good communication to receive orders and handle complaints. Now it is a battle everyday just to communicate. We get NO SIGNAL or NO NETWORK ...
Probeer al vir meer as "n jaar 'n kontrak kanselleer, betaal elke maand die kontrak - Tzaneen Mall Vodacom - dan kry jy een vrou - nuwe bestuurderes by Life Style Vodacom - en daar is lig en hoop sy help sorteer probleem uit. Een van ons nommers was nou weer reg om hernu te word - kom by ...
We were called up and offered a new phone from Vodacom by the company Afrizon Telecommunications. The sales consultant that contacted us gave us the wrong information by telling us that we had won a free phone and R1000 voucher to spend at any Homemark store, and did not inform us that it was ...
How long do you keep your customers waiting on the line before eventually helping them or diverting the call to someone who can??? I have been waiting on the line in three separate calls today the last one holding for 20min before I had enough. This is really unacceptable. What is the use of a Call ...
One of our cellphones was. We reported the incident with Vodacom and asked them to allow us to "swop" a new SIM Card (with our existing cellphone nr) for the new phone. Vodacom did nott approve our request. The reason being: that the cellphone's contract will expire in a couple of months ...
I've been struggling for 2 weeks now to get my Woza account log in details reset so that I can log in and pay my yearly renewal. Should be a simple task for someone to do, but after speaking to Abdul Sayed twice now, it's still is not done after his empty promises. Apparently Vodacom will not let ...