My handset (a Blackberry Bold 9900, still within its contract warranty) fell in December and the phone died and the face was damaged. I took it to the Vodacom Chatz in Festival Mall and the guy told me that the warranty will not cover it as the phone fell and I will have to pay myself to get it ...
OK been trying to get Vodacom to to respond, just respond to no service in our district. After two complaints on I eventually got a call from a network technician who would followup on the outstanding issue, for 4 weeks have heard nothing. Would you like some references from your customers that has ...
On - July 2012, i opened a new contract with Vodacom (busines call) where by i opted for the BB bold 9900, since December 2012 the phone started giving me problems, i took the phone to the Vodacom Rustenburg Waterfall value mart outlet, the Technicians there told me that the BB bold 9900 is not ...
This is the 3rd BlackBerry 9780 handset Ive had in less than a year, and all three of them broke/are faulty with the same problem - the LCD screen is faulty. I am fed up with Vodacoms useless "customer service"/ repairs department. I booked the previous 2 handsets in for repairs and ...
I have a voluntary call limit places on my cell phone, this is to ensure I never use too much data. For the last three month Vodacom have soft locked my line in the middle of the month for no reason. The back office to the call centre have twice acknowledged that they can see the soft lock SMS was ...
I have been waiting patiently for Vodacom to stock the Samsung N8020 Tablet. After speaking to Morne at the Greenstone branch on Tuesday 12 Feb 2013, he assured me that there will be stock delivered on Thursday 14 Feb 2013. When he didn't call me to confirm the delivery, i went into the store to ...