I've been having trouble with my 3G data service since Nov 2012 in Bel Aire, Somerset West. At the time they informed me that they were busy upgrading the tower in my area. After the Dec holidays the upgrade has been completed and I was told that everything should be fine. BUT IT IS ANYTHING BUT ...
For the last couple of weeks, my phone calls are constantly being cut off. I have contact with the receiver of my phone calls for about 30 seconds, after that the phone call gets cut off. I've tried phoning people back and then it either doesn't ring or gets cut before even ringing. I.e. I'm unable ...
I complaint about the poor reception on my cellphone and that calls are cut off before a conversation is completed. The answer they gave me was that I must buy a booster. They are suppose to render a service and not me. ...
After deciding that I should move to Vodacom (after many years with another service provider) thinking that the service would be better, I am disappointed to say that I have not received the service I was after. I signed up last year August and believe it or not, the in-house sales agent spelt not ...
As a long term customer of Vodacom and an ex employee I can honestly say I have seen it all when it comes to service levels in the retail industry. I would like to commend Kate for the manner of whic my queries were delt with and can honestly say she is the reason I will keep referring friends and ...
I called Vodacom last year May, to find out, how much it was i owed Vodacom, as i was previously not employed, i paid the amount of R3075.00, and this year 2013 January, VVM and Vodacome has been calling me, advising me that i have an outstanding balance of -R5000 to pay, i keep sending them the ...