AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Won t let me pay | #41106

Vodacom
Won't let me pay

I've been struggling for 2 weeks now to get my Woza account log in details reset so that I can log in and pay my yearly renewal. Should be a simple task for someone to do, but after speaking to Abdul Sayed twice now, it's still is not done after his empty promises. Apparently Vodacom will not let you pay your renewal unless you do so online, so my website will be switched off now because they won't let me pay them. This is ridiculous. Your standards are reverting back to a 3rd world African country because your call center staff can't do something as simple as reset someone's password.
Vodacom - Pathetic as usual.

Date:

Company: Vodacom

Country: South Africa   City: JHB

Category: Telecommunications

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