My son lost his cellphone. I know it was not, because his Samsung phone will send me a sms as soon as a new sim is inserted into the phone. I went to one of the Vodacom shops to do a sim swop, but after 1.) Positively identifying myself with my ID 2.) Positevly identifying my address with my latest ...
I've been a Vodacom customer for 15 years and preferred to have my data contract at the same company. I purchased a 2GB 2GB night owl contract from the V&A Waterfront Vodashop for R149. I specifically asked whether the contract was capped and the sales person assured me that it was. A few ...
Hi bought my first blackberry in rustenburg in 2011. It was not 3 months when the phone stared giving problems, freesing, shutting itself off, battery only lasting for about 3 hours. I finally got to Menlyn vodacare (since I moved house) in October 2011 where they took my blackberry and after 2 ...
I took my iPhone 4s to vodacare to be repaired of the broken back cover, the phone was already out of warranty but covered by their insurance Cellsure, they booked in my phone for repairs, they then send it to their Advance repair Center, where i was told that the phone cannot be fixed, but it will ...
So finally I get a phone call 5 DAYS LATER... posted 13th and finally a phone call on the 18th. AND GUESS WHAT..."No apology." I am just told that that is normal business practise that Vodacom sends you sms's at 2am and 3.30am in the morning. TWhen i questioned why they allow customers to ...
I had no idea I'd have to write a sequel to my complaint lodged against the so called WORLDS BEST NETWORK SERVICE (NOT!). Since Jan 3, no one has made contact with me as per the response posted by the website team and this is a MONTH AND 2 DAYS. ...