Why cant anything be done correctly at vodacom. have taken out a contract 3 months ago..and endless issues from the beginning. with wrong device, wrong sim, no connection, incorrectly billed, bad attitude, non existing customer care. seems like there isnt 1 aspect vodacom can get right. now after a ...
I asked them to put a cap on my data card when I reach my limit until next payment. So they did last month and I paid on the 15th this month but up to today I have not been reconnected. To prove that they received payment they even sent me an SMS on my phone thanking me. I called on Saturday, they ...
I have SMS'ed STOP to 30600 multiple times, but I still get the sms's that tells me I can use the Vodacom app. I did get the confirmation that my details have been removed from the list, but that is not true because I am still getting the spam. ...
Please stop texting me all your promotional offers and remove me from the system at once! I have smsed STOP on three different occasions within the past week to no avail. I do not recall EVER giving my CONSENT to be included on promotional offers so please stop this at once! (I still have a copy of ...
Rashieda Jattiem Replied a week ago regarding my previous complaint about another Vodacom employee promising that someone from the MD's office will call me!!! No one has called me and my phone is still a useless ornament. I am about to give this whole matter over to my attorneys as you people are ...
Received an SMS after hours, that my balance has been exceeded, and my account has been softlocked. My credit limit was reached due to a once off payment for my upgrade. There is no warning as to inform me in advance that my account will be 'soft locked' if i do not pay this amount by a certain ...