I received an invoice from them in Oct 2012 for R533 and I made the payment on 10/11/2012. On the 08/12/2012 I received a call from them confirming if I wanted to activate my number again. The lady was very friendly and all and she said was thenumber be re-activated at anytime. I vividly remember ...
Excuse me But I have phone 082111 twice. Now when I try and phone a third time to enquire why my third contract with Vodacom has not been initialized, I get told that I have exceeded the amount of calls to the customer care line. WHAT THE $# IS THIS??? Does Vodacom actually give such bad service ...
Vodacom Direct offered me a wireless router with 2 gigs of data for R99.00 a month. I was informed it would be 1 gig during the day and the other gig would be active at night. I received the router on the 12 November. On the 16 November I called customer services as I was struggling to get the ...
I have 1 gig 1 gig free after 24h00 with vodacom for R99.00 per month. Since I have taken it out my account was never more than R300. My account due for 1 March R1 169.02. I called the call centre and they said that they will log a complaint for someone to investigate. I received a call back to say ...
I went to Southgate Mall yesterday afternoon 16:55 @ Vodacom 4U shop L129 Southgate to buy a Microsim. The consultant 1st of all did not even know what a microsim was. Her attitude was appalling acting as if we are wasting her time and responded "what must I do if I do not know what a microsim ...
I am an angry customer of Vodacom. I have been using Vodacom for the last 7 years and I am seriously disappointed in how they have treated me recently. In fact, I am considering stopping my contract and moving to another network. I phoned the vodacom call centre on Saturday and I was told that i ...