On the 3rd Feb I visited vodacare canal walk and spoke to mark cable re renewing 3 corporate contracts. I was informed that as he would need to get verification from head office and would get back to me the next day. On the 6 th Feb still no word I contacted the store and was told he was busy so ...
I opened an Iphone contract and I specifically told the consultant that I will not pay more than R700 per month for the unit. After using the handset for 3 days, both my lines has been locked without notification. I phoned 082111, the consultant told me that I exceeded my limit of R1500. I could ...
I booked my phone for a software upgrade because the Wifi button freezes, Job number 8577546 at Vodacom Sandton repairs on 6 February. After a week of no update I called the branch on (0118832122) & the lady said that she will call me back with the status. I waited for 2 hours & called ...
I logged a call last week with Vodacom regarding billing me for call sponsor when there is no call sponsor on my line. This is after logging numerous calls in December. I have still not been refunded and am still waiting for feedback. Just checked and this months account and have been charged R400 ...
Whom it may concern, it is with big frustration that I write this complaint. To have a battle with your cellphone on a daily basis is not what I expect from a big name like VODACOM. You are suppose to be a good service provider and yet every single day is a struggle. I do not think that having to ...
I upgraded to a top-up 400 and received a Sony Xperia P. The GPS did not work, the battery went from fully charged to flat in only 30 minutes. I purchased the phone in Stellenbosch and was told by Vodacom that I can return the phone to any Vodacom outlet for an out of the box failure (OBF). I took ...