I signed a Contract phone with vodacom for 24 month contract, but when the contract is finished they don't stop debiting my money. This people are stilling people's money and claim that we should cancel the contract, whereas the contract is finished. If it was me not paying the contract for 1 month ...
I have been a loyal Vodacom customer for close to 10 years. I just want to thank Vodacom for nearly a decade of great service. I have never had to complain, wait or scream at a consultant to help me (maybe it is because I work through head office for everything, from upgrades to queries). Today I ...
I received a defective refurbished phone from Vodacom. I requested proof that I signed for a phone which was in a full working condtion when I received it. I was then advised by this Vincent Mwanza that I must again send the BB in to head office. I do not know for what, because the phone is ...
To Whom it may concern, I have received a Faulty Out of Box unit on the 07/02/2013, it was reported to my local Vodacom shop before my 7th day expired, however I was not able to get off work to deliver the device, and it was only physically booked in on the 8th day. I had spoken to a Vodacom ...
I upgraded my contract on the 13/2/2013 and asked that the cell be delivered to my work. I unfirtunalty got ill and was admitted to hospital on Friday. I spoke to the courier from Ram on Friday and asked if he could deliver to my home, this was at 10am. He said he could not as they have to get the ...
My blackberry handset is giving me problems, rebooting in the middle of calls, battery full and dies within seconds from full, etc. I called vodacom to try and get an early upgrade since i am due for one on 10 April, I thought maybe I could with the handset problems. I was advised it is not ...