I moved over from a blackberry talk 100 contract to a Smart Standard 229 contract. So I moved from Blackberry to Samsung. I was under the impression the blackberry contract is cancelled and the new Samsung contract takes its place, but I have now seen the past couple of months the blackberry ...
To Whom it may concern, According to the the new consumers act if you advertise something you have to supply it or supply something else for same price. i am a vodacom customer for the last 10 years and never had major problems but certain things makes me angry as i am also in customer service. i ...
To the manager, I have booked in my Blackberry 8520 on 02/02/2013, I did not receive any feedback from Vodacom repairs until I called in on 07/02/2013, the lady I spoke with advised me that I should email customer service rather, which I did, I got an email on 08/02/2013, I responded to that email ...
I have just send my HTC Desire S Handset back to Vodacom for the third time for exactly the same problems. The phone gave problems since a bought it in April 2012. The screen freezes at most times of the operations, restarts itself the whole time and does not respond to any of the settings. I have ...
I have recently filed a complaint against vodacom towards receiving no help and bad service from call centres and the vodacom store in cape gate shopping centre the one opposite Checkers, regarding getting my previously deleted number back. After filling a complaint of being fed-up on Hello-peter i ...
I myself work in a call centre, but have NEVER given such pathetic service! I called on 17/02 as I suspected that I was being charged for BIS which should have been included in my contract. I was advised that my free BIS was cancelled and I am now paying for it for the last few months. I was ...