The list goes on and I have finely decided to make use of Hello Peter! In 2012 I reported three times about terrible reception in the area where we stay through the vodacom call centre/customer care. They said they will follow up but nothing has happened. 14 November 2012 I emailed Andre Loubser ...
Good day Vodacom, I have just requested and received a quote to have my 3G contract cancelled prematurely. I'm very upset that you want to charge me for 6 months worth of data that i won't be able to use should i cancel the contract in within the next 7 days. It basically adds an additional R1700 ...
In breach of a court order again Seems we will have to go to court again You are in breach of a court order. You are not allowed to send me any marketing messages ever. You will now stop sending me marketing messages. I am not interested in your SPAM junk. STOP THIS NOW ...
I recently applied for a data contract online which included a Samsung Galaxy Tab. As per the advertised deal - [URL Removed] - I should have received a SANDISK MICRO SD 32G CARD which I did not get. I have tried calling your call centre several times and i'm either on hold for an hour at a time or ...
The response (from Vodacom) to my previous query is unsatisfactory. According to them, they cannot exchange my Samsung Chat Deluxe handset, as it was purchased by my own choice. That may be true, BUT I only chose that specific handset because it was ADVERTISED to support WhatsApp. I WOULD NOT HAVE ...
My Car was broken into by the use of a remote blocker and my cell phone was. Vodacom insurance will not replace my phone as I can not prove that my car was broken into. Yet if I had said I lost my phone or it was from my bag, where there too there is no proof of a break in, then my phone would have ...