On 29/3/2010 I sent an email to Vodacom requesting a method that I could access our families four cell phone accounts. My husband is the account holder but I need to deal with any problems arising from these accounts as he is a specialist surgeon and cannot just stop what he is doing to give ...
The last couple of months I have noticed that my bill from vodacom has been unusually high, which I had assumed was because I was making a few more calls during peak hours than I normally do. I do not have itemised billing because I don't often call during peak hours, and I mostly use bbm to ...
Yesterday I was phoned by Zenzo, a sales consultant of vodacom regarding a upgrade for my phone. I ordered the Blackberry under the impression that LTE will be included in the package. I was assured that this will be included and asked the consultant to phone me @ 13:00. I wasted my time waiting ...
I HAVE ORDERED A PHONE VIA INTERNET ABOUT A WEEK AGO WITH REFERENCE NUMBER FWZB62 AND WAS SENT A E MAIL THAT SOMEBODY WILL CONTACT ME. THAT STILL HAS NOT HAPPENED. DO THEY WANT TO DO BUSINESS OR NOT!!! ...
I took my Blackberry in to be repaired after the keypad stopped working. They returned it 'fixed' and I paid for the repairs. I discovered that they had only replaced the trackball. The phone was returned to be fixed AGAIN, and after having to wait for almost three weeks I had to follow up with ...
It's been almost a month later and still no feedback from Vodacom. I've had my data account with them for almost 3 years now and it seldom, if ever, went over the 2 gig usage. In Feb 2013 received enormous account. I phoned them on the 9 of Feb to complain about the account and they gave me a ...