I requested my contract to be cancelled but informed them that I wish to retain my number. I was assured on 3 seperate occasions by people at customer service that the number will be available for pre paid after expiry of the contract. Yesterday the service was gone and after spending about an hour ...
This morning I get a notification that vodacom debits my accout nearly R2000 over what they are supposed to, first thing I do is call the custom care line and get put through to 3 incorrect departments, I finally get through to the correct department but they are unable to take my call, I go to ...
I contacted vodacom 2 times in one hour i had to phone from my land line to get thru so all and all it is costing me even more money, waiting half an hour at a time for a consultant, clearly the do not want new costumers and also want there current clients to go away and that is exactly what i am ...
My vodacom line had been suspended since some debit orders did not go thru last month. i have now confirmed that the payments have been made and i am trying to get thru to the Customer centre to get the line reconnected but can get thru. ...
I have been battling to get a cellphone upgrade since the beginning of January. After placing an order with a salesman on January 4, 2013, I was not contacted about any progress in the order. I went into the shop, stood in the queue for an hour to be told that the order had not arrived yet (it was ...
I upgraded to a Sony Xperia in November 2012. Between then and February 2013 the phone has stopped working four times. Vodacom Repairs Cresta have "repaired" it three times (despite my asking for a replacement the third time) however it is still not worknig. A letter was sent to them on ...