Hello. I have a 2gig bundle and when it ran out i bought a 500 meg and used that, so end of the month i get a bill for R1500 rand were i normally pay R188.50. I sent vodacom mails to try and find out what is going on and nothing. they just dont reply to any queries. ...
Data Dispute To whom it may concern. I have a huge problem and it is affecting my pocket every month. I have logged a fault with 082155 and the feedback was overwhelming as the end result states that I have to contact ICASA and explain the problem to them. I feel this is unacceptable as I am a ...
I recently called Vodacom on the 26th and asked if they could change my debit order date to the 20th because they debit on the 28th when there is no money in my account. I had arrears at the time because of the late debit but I settled the arrears after the call I had made. The agent said it would ...
I reported a complaint on 1 Feb 2013 regarding my Sony Ericson X10mini ref number: Hellopeter complaint PC-ZHK9-277HT (1000498) that was given to Vodacom to repair but still have not received back after 3 months. On the 11 Feb Vodacom repair send me an email with pictures as proof of liquid damage ...
Hi, I have been trying yo get hold of the upgrade department and had no joy dispite me spending hours on the phone and talking to many operators which could not help as they claim i'm in the wrong department. When I call the upgrade department on 0821959 I hold for a consultant for about 30mins and ...
I have been to the vodacare walk in centre in gateway on the 27-02-2013 and i have provided my proof of purchase and I.D to have my now recovered BB unblacklisted. they asked me to fill a form which they faxed to the relevant department. they lady at the store assured me that it will be done in 24 ...