Good Day Vodacom advertises that an upgrade can be done online, not so because when you choose that option all it does is let you jot your details down for them to call you. Then I chat online to a consultant they say the online upgrade must be done via a call back as online could be open to, yet a ...
My husbands phone is in for repairs since 16 January 2013 and the best of all is he has Insurance. This is ridiculous. Please help on an URGENT basis!!! ...
On 13 Feb Vodacom contacted me to offer solution to my excessive cellphone data charge. Instead of advising me to buy data bundles, I was duped into accepting a 3G WiFi system for my home with sim cards. I ALREADY have uncapped WiFI at my home btw. I was told that if I wanted to return the product, ...
We have three contracts through Vodacom, two cellphones and a data contract. The 14th of January we received an sms indicating unusually high usage on our data contract. This unusually high usage amounted, at that time, to a total of over R5000. I phoned them the same day trying to figure out what ...
In January 2013 my Blackberry Bold screen cracked and due to the repair fee, i decided to upgrade instead of getting my phone repaired. I upgraded on my contract and was specially told that my BIS was included and i would not under any circumstances have to pay for BIS. Today (28/02/2013) at 14:00 ...
I purchased the power hour on 28 February 2013 to be able to call my loved ones and a few business people, only to sit without signal for most of the day again and now it has expired! I think i deserve to have a new power hour when my signal eventually works again! ...