Phone was changed 3 times in a week and half & it still overheats when surfing the net or facebook. Within 5-8mins of being on these applications the phone heats up. Vodacom says this is the first time they experiencing this issue! Changing the phone is fine but resolving the issue is my ...
I am so frustrated... it all started in September 2012 when my husband and I were retrenched. I approached Vodacom to downgrade. However the migration costs/ penalties are so steep that I could not downgrade as I could not afford the penalty. Then I approached them again in November as my situation ...
I ordered a cellphone contract online and went through the application process with ease. I was then told i would receive delivery of my phone within 3-5 working days. After not receiving or hearing anything after 5 day i called vodacom and was told they were awaiting stock and would deliver my ...
This is highly unacceptable, whilst sorting out an incorrect billing from My personal account from you, another debit order goes off my account this morning R1192 X3 . Your very helpful Sello assisted me on Wednesday by logging a service request which some of your customer care consultants could ...
I ordered a Samsung Galaxy Tab 2 from Vodacom, and cancelled the agreement within 4 days (the allowed time frame in which to cancel is 14 days). Vodacom confirmed cancellation and advised that the device will be collected from me, within 7 days. Its 5 weeks later and I'm still in possession of the ...
Dear Sir, Yesterday I loaded R29 airtime onto my daughters tablet (0762571674) to download Agry Birds Star Wars, we started downloading it and when it got to 11% left we got a notice no more data time available. I then loaded a Mymeg30 (R28) onto her tablet so that we could continue to download the ...