Job Number: 86550873 This device was booked in on the 1st of March with a detailed description of the issue on hand. On the 7th of March I phoned the repair centre seeking an update and I was informed that a firmware re-install was done and no issues found. The problem is hardware related and as ...
My Vodacom contract expires soon, and I do not want do renew it. Therefore I want to cancel it. Vodacom told me to phone the cancellation service @ 082 1958. This is the correct contact number, but after 7 calls, I am yet to have spoken to a consultant. Every time I phone I am told that I will be ...
I have phoned Vodacom and enquired about their banking details only to be told that they do not know the banking details I was told to go into any bank and pay the account Why should i go into a bank when i can load the info on my internet banking I do not have the time or the patience to go stand ...
I visited Voda FU in Montana in Pretoria. What a nightmare. The staff did not know what to do, just playing games on their computers and not assisting customers. One female staff member even told a customer she does not work there just to sit and play games. Customers just walked off. There are no ...
I am disappointed with your brand and overall customer service. About 3 weeks ago I transferred an existing Voda account to my name. This took two weeks to complete. I then went into the Fourways store and selected a deal that was advertised in the magazine. The deal could not be issued as it was ...
I am writing my third letter regarding the terrible service I am currently receiving from vodacom. I have requested confirmations on numerous occasions that my vodacom account is cancelled especially because my bank account is still being debited and because I have paid the cancellation amount in ...