Been a customer with vodacom since 1999, we have always struggled with poor reception but could get by with our telkom lines, now telkom it seems are not repairing their farm lines anymore. We are now stuck without communication and safety wise is is a serious problem. Tried vodacom customer care ...
The number for Vodacom Legal department 082 1095 DOES NOT give you an option to speak to the legal department? I got through to the normal call centre who tried for 20 min to transfer me, and she disconnected my call eventually, as usual. My husband passed away 04/04/2012, Vodacom debited his ...
I have been with Vodacom for over 10 years now, and have 2 accounts. I upgraded in December with the new I-phone 5, with there advertsied & subsribed packages. I was not informed at all about a so called "24 Month Handest Installement Fee". Now all off a sudden it appears on my bill 2 ...
Every time I have opened a contract with VODACOM I receive this terrible service from the call centre. There is no communication what so ever. I have been trying to activate a simcard which I received and, Yes I understand that the Contract Activations department is offline, however twice now I ...
I needed a new battery for HTC phone. Vodacom had no stock at Fourways, so I placed an order via a Repair Log. After a week, no-one was able to tell me when I could expect my new battery, but that it was on back order at Head Office, what ever that may mean. I then went onto the web and within a ...
Good day Yesterday, shortly after midday, I phoned Vodashop in Clearwater to ask for the IMEI number of a handset which I took out on contract with them in December 2010 which was on Sunday, 10 March, in Attridgeville, Pretoria. I then followed up twice yesterday, and everytime I called I told that ...