I reported my problem 2 weeks ago via Hello Peter, Rasdhieda mailed me telling me that I will get a call from the Vodacom branch. I had to follow up, because I never got any call as promised. I received an email from Rashieda Jattiem telling me to call the Vodacom brance myself. It means that no ...
I handed in my Blackberry on the 6/3 and was told they'll be in touch. PHoned back yesterday to be told the phone is ready for collection. Only problem it's not fixed. Have now made 7 phone calls and escalated it and left messages and till date not one person at Vodacom has bothered to be in ...
I recently upgraded to an Iphone, long story short it doesnt ring when people dial my number to which all of Vodacoms agents are now stating it is a handset issue. I have no problem booking it in with Vodacom, however they have no phones to supply you in the 2-3 week process due to the micro sim!! ...
WHAT A SURPRISE!!! I RECEIVED A STATEMENT FOR R700 ODD RAND AND GUESS WHAT... MY LINE HAS BEEN DE - ACTIVATED!!! NICE... WHEN I PHONED IN TO QUERY ABOUT IT... GUESS WHAT THE PERSON WHO DID MY CONTRACT HAD TYPED IN ONE DIGITS OF MY BANK ACCOUNT INCORRECTLY. SO WHO'S FAULT IS IT? YOUR INCOMPETENCE ...
I emailed Vodacom about a week ago regarding my account. I will not divulge the nature of that, but I will say I needed help in sorting out the HIGH account. Vodacom never called me back, BUT i did receive a strange SMS saying that my account had been updated etc. I did not take much notice at the ...
I just got my statement & it seems there was double payment made to vodacom can i get my money back!!! ...