I am enraged that I can't have a simple, business coversation, via e-mail without getting the following ludicrous error message from Vodacom (Content-filter at smtp7.vodamail.internal [[email protected]]) (The worst is this is not the first time this has happened.): A message from ...
I have just gotten off the phone with a consultant at Customer Care. I was on hold for 45 minutes before getting the opportunity to talk to her. Then she informed me that my previous request for Itemised Billing is "In Progress" but she cannot tell me how I can get an update or who I can ...
I am so frustrated with Vodacom with their no care attitude about their customers, it's amazing how a multimillion dollar company just don't care about their customers I receive very poor signal and call drops every time you on the phone. I am in the Helderberg Area, Somerset West, Strand and ...
On 12 Nov 2012 my husband signed a letter at Vodacom Kuruman (Lucia Luus) to change our Banking Details, but accounts dept. didn't change it so Vodacom blocked my account - my account now in arrears. On 8/3/13 I phoned and talk to Tameen. He said although it was Vodacom's fault, I'm still ...
On the first of the month I received an invoice to settle my account, The same day I asked for your banking details as the debit order didnt go through. On the 4th of March the payment was made of R1108 into your account. Today 9 days later I am getting an sms that my account is in arrears even ...
I'm usually due for an upgrade in April on my contract phone, I called this morning to confirm the date because vodacom allows you to upgrade at 22 months. The person who assisted me told me that I can only upgrade in May and that May is 3 months early already (so my upgrade moved 3 months). She ...