I recently went to vodacom for an upgrade on my contract and i took the iphone 5 for top up 315. from the understanding i got from the consultant when i took the upgrade was that iam going to pay R592 pm for the phone. Today on the 12th of March 2013, i got a statement from vodacom through an sms ...
I've just contacted the Vodacom call centre to do a sim swap. I got through to Xolani who first spoke to me in Xhosa or Zulu despite me requesting assistance in English. This was not a major problem as I understood him but have some difficulty responding. I responded in English and from that moment ...
I REFER BACK TO MY LAST COMPLAINT WED 6 MARCH 12:56..THANK YOU FOR RESPONDING BUT REALLY NOTHING IS BEING DONE.I COMPLAINED ABOUT THE REACTIVATING OF CONTRACT NUMBERS.THE WRONG NUMBER WAS ACTIVATED TO BEGIN WITH, SO GO BUY A NEW SIM CARD, YOU TAKE THAT LONG NUMBER WITH ALL THE 0000000 AND SAY IT ...
Still waiting to speak to a Senior Person from Vodacom. I am tired of listening to parrots telling me the same thing. If I had wanted a Black or White would have ordered such. So Vodacom cannot supply what they advertise "FALSE ADVERTISING" perhaps they also have no "Managers". ...
On 08th Mar I called customer services & spoke to agent regarding data usage of R293, He referred me to the blackberry support team & the agent advised me to delete my opera mini app and use the browser on the handset &I WONT BE BILLED. The agent then told me that Vodacom feels that ...