Firstly I cannot understand how an IVR is configured to make you select 1 for Account Queries and then cut you off without giving you the option to change your bank account details. Secondly the same consultant cannot help you with multiple queries but needs to transfer you to another consultant. ...
I have problems with Blackberry Smartphone as does everybody else with Blackberry. I called to hear if what I can do as I pay a lot but Apps don't work proper etc. Brenda told me very friendly (she really is a dear) that I can go to the Vodashop as they will trade in the phone because of numerous ...
I handed in a contract phone to Vodacom Hatfield for software repairs on 13 February. As I live in the Karoo it was arranged that the phone would be sent to me by courier when ready. On 28 February I phoned to enquire about the repair status and was informed that the phone was ready for collection. ...
I have a Iphone. I received an account of R5000 in Nov2012. I quired it cause I did not do anything different from previous months and have never received a bill like that! After investigation they said I have to pay it, it was maybe icloud but could not give me details of what I have downloaded. I ...
2 weeks back I recieved an email advising me of the new special with the Blackberry Z10. I completed the relevant info and was advised that a consultant would call me back shortly. No correspondence recieved since the initial application. This morning I call the Vodashop @ Clearwater and was ...
I bought myself a blackberry last year after the one I upgraded to broke, the new phone cost me R5000 and lasted 7 months. It broke two weeks ago and went in for repairs and no one called me to let me know that my phone was not repairable and I had lost all my data, I was told to go collect my ...