Vodacom (VD) acc was being paid via our payment distribution agency (CPE). On the 25/02/2013, called VD advising them that I would like to settle the account in the spirit of good faith. The level of incompetency displayed was rather shocking. called legal department 4 times got assisted by a ...
I am not happy I have had to fork out R40 for bad service and attitude I went to the Vodacom customer care centre in Sandton, the lady I believe her name was Resheeba. I believe the was miscommunication as she gave me the Prepaid Nano Sim (for the iphone 5). I paid R20 Facillitated the sim swap. ...
I have a 24 month internetcontract with Vodacom. It worker for 6 months, then stopped. A technician has been to our house (29 Jan) and identified that the problem is not with us but with the service. I have been contacting Vodacom since then. This complaint has been brought under the attention of ...
Numerous complaints about the network for their 3G service with the first complaint lodged on 22 February 2013. I received correspondence of promises that they are looking into the situation and nearly a month later without any improvement to the service. Vodacom should be taken on by the Consumer ...
I got a contract with Vodacom last year october and specifically requested for insurance for my handset. I was told all the services i had requested for would be activated in 24hrs. I didn't realise that I was supposed to call insurance and make sure they had activated this so I went on with my ...
I took out a new contract on the 7th of January 2013. Two weeks past and I started receiving smsses from people I don't know. I receive phone calls from people at night. Phoned Vodacom Secunda and asked why I have an old simcard if this is a new contract! Said I wanted to cancel contract with ...