REF:9I2346070 To whom it may concern, I am having major problems with Vodacom and this account. I'm receiving phone calls from you guys at MBD INC to pay the amount of -R800-00. I went to Vodacom in July last year to settle and close my account; I refused to take the upgrade and I want to close the ...
On the 3th Jan 2013, Siyabonga a call centre agent call me to offer me a upgrade that goes with modem and a voucher. I took the order as he promise me that I would receive my phone within 3 days, (because i all did receive outstanding service from vodacom before I though I would receive the same ...
I took out a contrat April 2012 and asked for a monthly limit for R100.00 --I never had a problem untill Feb 2013--Received statement of R 1077.02--phone accounts department could explain... March 2013 received statement R 754.34..phone accounts department ..answer was when i reached my limit they ...
Wow! After another week I still do not see a credit in my account for BIS that I have not had since January. Is it that difficult for Vodacom to process a simple credit on my account. Seriously it is not rocket sceince, they must have the worst customer service record in South Africa. While I wait ...
So after months of back and forth fighting it seems Vodacom Jabulani Mall is going to get away with my money after all. It's mainly because I just don't have the energy to fight it anymore and I think that's what they wanted. My case has dragged since December 2012 and now it's March 2013 I still ...
I have more than once communicated with Vodacom only to find out this morning that I have to purchase a new sim card that was not explain and I still did not get the detailed statement, now that are threatening me with legal action if I do not agree to the contract reactivation of R2 119.47 no one ...