Have been trying for 3 weeks to get someone to help me to change from Altech service provider to Vodacom service provider. Have spoken to 8 different people, 3 different departments, at least 15 plus calls over 3 weeks. Get shoved from dept to dept and no will take ownership of problem or help. Get ...
I'm Teboho Chabedi and i bought a cellphone (blackberry 9300) at Southgate Mall edgars and service provider is vodacom. Just after i had bought it after two months the phone gave me problems with a track pad that was not working and they could not fix it and replaced it with a new phone of the same ...
My woes with Vodacom continue... Internal rule could not be overturned. Hence had to wait for 1st April for contract and to retain my number. Sales was said to be in contact with me... Still waiting... Phoned call centre... placed on hold listening to reruns of the sound track gangnum style and ... ...
I spent 3 hours at the store this afternoon in what I was told was a simple upgrade. I eventually got out of the store to get back to my office to discover that they had removed the USB cord and failed to put it back in the package. Not everyone has the time to spend hours back and to from the ...
Hi, I ordered an Alcatal Tablet with the wireless router and I have only received the router. I have understood that the contract was R100 per month for 500megs. This was what was agreed upon as per telephone conversation. I did not ask for the Wifi router on its own as I wanted the tablet as well. ...
WTY EXP : 8 Feb 2013 I have been a loyal Vodacom client for 14yrs. 7 Feb 2013 - Visited Vodacom REPAIRS to hand in Tab. I got a number for exactly that. Mark had a reluctant attitude to help me from the start. I had hassles with my Tab since Dec 2012. Mark told me the problem was with Vodacom's ...