Applied for a laptop deal in January 2013 and I was told I was going to get it in a week's time, of which it didn't, and when I called to ask about it, they told me they had a back-order and asked that I be patient as they were addressing the issue. When I finally got it, I found in the contract, ...
I have recently moved and the cellphone signal is pathetic where we stay. I have contacted Vodacom to be told that I must wait 6 months as they are going to be putting up a new tower nearby. So when asked what Can be done in the meantime I'm told nothing. Luckily my cellphone contract is up within ...
I live in the Glenwood Durban area. It is a never ending hassle to connect to internet. It is suppose to be a well covered area regarding signal reception, but its only for the 1st 5 min that I start to use it, then its on and off all the time. What plans are there to resolve this issue? ...
I received a call which was confirming an additional line, I told them i did not know about the application and i asked them to launch an investigation. The next day i called again and requested details of the call and requested an investigation into the issue. I even drove to vodacom midrand to ...
I purchased 1Gig data from them. Didn't use all of it. When I checked my balance it was zero. I called customer care and they told me its zero. Then I purchased 2gigs of data and used 16, 5MB but when I checked my balance, it was zero yet again. I called them to ask what was going on, the lady says ...
Can you believe this??? I have been using MPESA to pay other people and all of suddden Vodacom closed my account without valid reasons, the call centre can't explain to me excaclty what happend??? offfff. I need answers now!!! The person I was suppose to pay does not trust me anymore, my reputation ...