1 - Wanted my first contract - Had all the paper work for FICA 2 - Filled in contract - chose phone: none in stock 3 - Waited ages (How long does it takes to move stuff between branches!!) 4 - Vodacom has - stock 5 - New phone arrives - back to the store for the 4th time: WRONG phone 6 - Re-order ...
In March 13 I noted that Vodacom was still deducting money from my account, for a number which was ported out to MTN in Aug 12 due to bad service. I contacted customer care on 12 March 13 and was informed that I never cancelled the contract and that after the number was ported out to MTN they ...
Vodacom DISMAL FAILURE to uphold Bad Service Delivery ethos in South Africa! A request for assistance to renew a website domain have had me astounded. I accuse Vodacom of: Regular and fast feedback, Being accomodative Being friendly Sorting out the issue Staff members offering to use own money to ...
On the 15 March 2013 I called vodacom customer care call centre since I have a problem with my iphone 5. I dialed 111 to be put through 0821946, And I was told that my problrm had to do with compatability of the iphone 5. - was then transferred to 082155 where I got to hold for assistance for 30 ...
I am on a new contract with Vodacom this includes the New BlackBerry 10, so I have this new data bundle contract, I switched all my Data Services off and my Data kept being used, I contacted Vodacom but they just say it is being logged, but still data is being used!!! i have had to get them to ...
I am disappointed with the service I received from this company, I settled my account in full on the 20/02/2013 and I was promised several times by different staff members, that I will get my paid up letter. I was firstly informed that it will be sent to me 3 days after my payment, I called after ...